Terms & Condition

Welcome to Xerzex.

These Terms & Conditions ("Terms", "Terms & Conditions", or "Agreement") govern your access to and use of the Xerzex website, platform, creator plans, services, and creator-brand collaboration opportunities.

By accessing our website, registering with Xerzex, purchasing a plan, submitting your creator information, or using our services, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not use Xerzex services or purchase a Xerzex plan.

1. About Xerzex

Xerzex is a creator-brand collaboration platform that helps creators discover potential brand collaboration opportunities.

Xerzex may facilitate opportunities between creators and brands for activities including:

  • Paid collaborations

  • Barter collaborations

  • Instagram Reels

  • Instagram Stories

  • Product reviews

  • Product demonstrations

  • UGC-style content

  • Lifestyle content

  • Product promotions

  • Awareness campaigns

  • Launch campaigns

  • Promotional campaigns

  • Creator-generated content

Xerzex does not guarantee that every creator will receive a collaboration or be selected by a brand.

2. Eligibility

To use Xerzex services, you must provide accurate and complete information.

Eligibility for particular campaigns may depend on factors including:

  • Creator niche

  • Instagram profile

  • Content quality

  • Engagement

  • Audience relevance

  • Audience demographics

  • Location

  • Instagram insights

  • Campaign requirements

  • Brand requirements

  • Previous content

  • Other campaign-specific criteria

Meeting general Xerzex membership requirements does not automatically make a creator eligible for every campaign.

3. Creator Registration

When registering with Xerzex, you agree to provide information that is accurate, current, and complete.

This may include:

  • Name

  • Email address

  • Phone number

  • Instagram username

  • Creator niche

  • Location

  • Instagram insights

  • Audience information

  • Content information

  • Other campaign-related information

You are responsible for ensuring that information submitted to Xerzex is accurate.

Providing false, misleading, fabricated, manipulated, or unauthorized information may result in suspension or termination of access to Xerzex services.

4. Instagram Information and Insights

Xerzex may request or review relevant Instagram information, insights, analytics, or profile information for the purpose of evaluating campaign suitability.

Such information may be used to:

  • Understand creator profiles

  • Evaluate audience relevance

  • Assess engagement

  • Determine campaign suitability

  • Match creators with potential campaigns

  • Provide relevant information to brands where reasonably required

Creators must not provide fake, manipulated, fabricated, or misleading Instagram insights or engagement information.

5. Xerzex Plans

Xerzex may offer different creator plans from time to time.

Current or previously offered plans may include plans such as:

Launch

₹599

Potential access to 10+ barter collaboration opportunities, subject to campaign availability and creator eligibility.

Growth

₹1,099

Potential access to 10+ paid collaboration opportunities, subject to campaign availability and creator eligibility.

Elite

₹1,599

Potential access to 20+ paid collaboration opportunities, subject to campaign availability and creator eligibility.

Plan names, prices, benefits, eligibility requirements, opportunity types, and other features may be modified by Xerzex from time to time.

The terms applicable to a purchase will be those displayed at the time of purchase, subject to applicable law.

6. Important: Opportunities Are Not Guaranteed

Xerzex provides access to potential collaboration opportunities.

Purchasing a Xerzex plan does not guarantee:

  • A specific number of confirmed collaborations

  • A specific brand

  • A specific campaign

  • A specific product

  • A specific product value

  • A specific monetary payout

  • A specific income

  • Guaranteed earnings

  • Brand approval

  • Campaign approval

  • Selection for every available campaign

The number and nature of opportunities available to a creator may vary.

Any opportunity figures, product values, monetary values, or campaign counts displayed by Xerzex are potential or indicative and should not be interpreted as guaranteed results.

7. Opportunity Matching

Xerzex may evaluate creators for available campaigns based on factors such as:

  • Instagram profile

  • Content quality

  • Engagement

  • Audience relevance

  • Audience demographics

  • Creator niche

  • Location

  • Instagram insights

  • Campaign requirements

  • Brand requirements

  • Brand suitability

  • Campaign availability

A creator may be considered suitable for one campaign but unsuitable for another.

Xerzex does not guarantee that a creator will be selected for any particular campaign.

8. Brand Approval

Certain campaigns may require approval directly from the relevant brand.

In such cases, Xerzex may submit or recommend eligible creators for consideration.

Final creator selection may remain with the participating brand.

Xerzex does not guarantee brand approval or participation.

9. Campaign Availability

Campaign availability depends on participating brands and their requirements.

Campaigns may:

  • Become available

  • Become unavailable

  • Be modified

  • Be postponed

  • Be cancelled

  • Have their requirements changed

Xerzex does not guarantee that a particular campaign will remain available for a particular creator.

10. Paid Collaborations

Where a creator is selected for a paid campaign, the applicable compensation will be determined according to the specific campaign terms.

Payment may depend on:

  • Creator selection

  • Agreed deliverables

  • Brand requirements

  • Campaign completion

  • Content approval, where applicable

  • Applicable payment terms

A creator's purchase of a Xerzex plan does not itself create an entitlement to any monetary payment.

Xerzex does not guarantee a minimum income or monetary return.

11. Barter Collaborations

A barter collaboration generally involves a creator receiving a product or service from a brand in exchange for agreed content deliverables instead of monetary compensation.

The specific product, service, deliverables, timelines, and other conditions will depend on the applicable campaign.

Product or service availability may depend on the participating brand.

Xerzex does not guarantee a particular product, product value, quantity, or delivery timeline unless specifically agreed in applicable campaign terms.

12. Product Values and Monetary Values

Any product values or monetary values displayed by Xerzex are intended to communicate the potential or indicative value of available opportunities.

They are not guaranteed earnings, guaranteed product values, or guaranteed financial returns.

Actual collaboration value may differ depending on individual campaign terms and circumstances.

13. No Investment or Income Guarantee

Xerzex is a creator-brand collaboration service.

Purchasing a Xerzex plan should not be understood as an investment or as a promise of financial return.

Xerzex does not promise or represent:

  • Fixed income

  • Minimum earnings

  • Guaranteed returns

  • Guaranteed monetary benefits

  • Guaranteed brand deals

Actual results may vary between creators.

14. Fees and Payment

Applicable plan fees must be paid at the time of purchase unless otherwise stated.

The price applicable to your purchase will be the price displayed at the time of checkout.

You are responsible for providing accurate payment and billing information.

Payments may be processed through third-party payment service providers.

Additional terms of the applicable payment provider may apply.

15. Refund Policy

Unless otherwise required by applicable law, Xerzex creator plan fees are non-refundable once purchased.

Purchasing a plan does not create a right to a refund because:

  • A creator does not receive a particular brand

  • A creator is not selected for a particular campaign

  • A creator does not qualify for a particular campaign

  • A creator chooses not to participate in an available campaign

  • A particular campaign becomes unavailable

  • A creator's profile does not meet campaign requirements

  • A creator does not receive a desired monetary value

  • A creator does not receive a desired product or product value

Nothing in this section is intended to exclude or limit any refund or consumer right that cannot legally be excluded under applicable law.

16. Cancellation

Once a plan has been purchased, it cannot be cancelled for a refund except where required by applicable law.

Choosing not to participate in a campaign does not automatically create a right to a refund.

Similarly, failure to qualify for a particular campaign does not automatically create a right to a refund.

17. Creator Responsibilities

Creators participating in campaigns agree to:

  • Follow the applicable campaign brief

  • Complete agreed deliverables

  • Submit content within the agreed timeline

  • Create original content

  • Maintain professional communication

  • Follow reasonable brand guidelines

  • Provide accurate information

  • Follow applicable advertising and disclosure requirements

  • Avoid false or misleading product claims

  • Make reasonable revisions where agreed

  • Protect confidential campaign information

Failure to meet campaign requirements may affect future campaign eligibility.

18. Prohibited Creator Conduct

Creators must not:

  • Use fake followers

  • Use purchased or artificially generated engagement

  • Submit fake Instagram insights

  • Misrepresent audience demographics

  • Submit plagiarized content

  • Submit content created by another person without appropriate authorization

  • Provide false information

  • Misuse products received through campaigns

  • Make unauthorized claims about brands or products

  • Share confidential campaign information without permission

  • Engage in abusive, threatening, discriminatory, or inappropriate communication

  • Attempt to manipulate campaign selection

  • Engage in fraudulent activity

Violation of these requirements may result in suspension or termination of access to Xerzex opportunities.

19. Content and Intellectual Property

Creators are responsible for ensuring that content submitted for campaigns is original or that they have the necessary rights and permissions to use any third-party material.

Creators must not knowingly submit content that infringes another person's:

  • Copyright

  • Trademark

  • Privacy rights

  • Publicity rights

  • Intellectual property rights

  • Other legal rights

Ownership and permitted use of campaign content may be governed by the specific terms of the applicable campaign or agreement between the creator, brand, and/or Xerzex.

20. Sponsored Content and Disclosures

Creators are responsible for complying with applicable laws, regulations, advertising requirements, and platform rules relating to sponsored or paid content.

Where required, creators must appropriately disclose paid, sponsored, gifted, barter, or other commercial relationships.

Creators must not make false, deceptive, or unsupported claims about products or services.

21. Brand Responsibilities

Participating brands are expected to provide accurate campaign information and honor applicable commercial terms agreed for their campaigns.

However, Xerzex may not control all actions or decisions made independently by participating brands.

Campaign execution may vary according to individual brand requirements.

22. Brand Decisions and Third Parties

Brands may independently evaluate creators and make decisions regarding creator selection.

Xerzex does not guarantee:

  • Brand approval

  • Brand response

  • Campaign continuation

  • Product availability

  • Shipping timelines

  • Brand payment

  • Brand-specific decisions outside Xerzex's reasonable control

Xerzex is not responsible for circumstances caused by third parties that are outside its reasonable control.

23. Brand Representation

Xerzex may reference, feature, tag, or showcase brands on its website, social media, promotional materials, or other communications.

The presence of a brand on Xerzex platforms does not necessarily mean that:

  • Every Xerzex creator will receive an opportunity from that brand

  • A particular creator has been approved by the brand

  • A campaign is currently available

  • A creator is guaranteed a product or payment

  • The brand has guaranteed future collaborations with Xerzex creators

Brand collaborations remain subject to campaign-specific requirements and availability.

24. Communication

Official campaign communication should take place through the communication channels specified by Xerzex or the applicable campaign.

Creators are responsible for checking relevant communication channels and responding within applicable campaign timelines.

Failure to respond within a required timeline may result in loss of an opportunity.

25. Confidentiality

Creators may receive confidential information relating to brands, campaigns, products, launches, pricing, briefs, strategies, or other commercial information.

Creators must not disclose confidential campaign information to third parties unless:

  • Authorized by Xerzex or the relevant brand

  • Required by law

  • The information is already publicly available through no fault of the creator

26. Privacy

Xerzex may collect and process personal information in accordance with its Privacy Policy.

Information may include creator details, Instagram information, campaign information, communication records, and transaction-related information.

By using Xerzex services, you acknowledge that your information may be processed and shared where reasonably necessary to provide the services and facilitate potential collaborations, subject to the applicable Privacy Policy and law.

27. Website and Service Availability

Xerzex aims to maintain reliable access to its website and services but does not guarantee that the website or services will always be:

  • Available

  • Uninterrupted

  • Error-free

  • Secure

  • Free from technical issues

We may temporarily suspend or modify services for maintenance, technical reasons, security reasons, operational requirements, or other legitimate purposes.

28. Changes to Plans and Services

Xerzex reserves the right, subject to applicable law, to modify:

  • Plans

  • Pricing

  • Campaign types

  • Eligibility criteria

  • Services

  • Website features

  • Campaign processes

  • Platform functionality

Changes will not affect rights that have already accrued where prohibited by applicable law.

29. Account Suspension or Termination

Xerzex may suspend, restrict, or terminate access to the platform or future collaboration opportunities where we reasonably believe that a user has:

  • Violated these Terms

  • Provided false information

  • Used fake engagement or insights

  • Engaged in fraudulent activity

  • Misused the platform

  • Violated campaign requirements

  • Engaged in serious misconduct

  • Violated applicable law

  • Harmed or attempted to harm Xerzex, a brand, another creator, or another user

Where appropriate, Xerzex may provide notice or an opportunity to address the issue, subject to the circumstances and applicable law.

30. No Guarantee of Results

Xerzex does not guarantee any particular outcome from using its services.

This includes, without limitation:

  • Number of collaborations

  • Number of brands

  • Monetary earnings

  • Product value

  • Followers

  • Reach

  • Engagement

  • Audience growth

  • Brand approval

  • Campaign approval

  • Future opportunities

Individual results depend on multiple factors, including creator profile, audience, content, campaign availability, brand requirements, and other circumstances.

31. Limitation of Responsibility

To the extent permitted by applicable law, Xerzex will not be responsible for losses arising from circumstances outside its reasonable control, including:

  • Brand decisions

  • Brand cancellations

  • Changes in campaign requirements

  • Product availability

  • Shipping delays

  • Third-party platform issues

  • Internet or technical failures

  • Third-party service interruptions

  • Creator failure to complete deliverables

  • Incorrect information provided by a creator

  • Events beyond Xerzex's reasonable control

Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.

32. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, costs, or expenses arising from your:

  • Violation of these Terms

  • Misuse of Xerzex services

  • Fraudulent or misleading information

  • Violation of third-party rights

  • Violation of applicable law

  • Failure to fulfill agreed creator obligations

33. Third-Party Services

Xerzex may rely on third-party services, platforms, payment providers, social media platforms, communication services, hosting providers, analytics providers, and other external services.

Third-party services may have their own terms and privacy policies.

Xerzex is not responsible for independent changes, outages, policies, or practices of third-party services.

34. Third-Party Links

The Xerzex website may contain links to third-party websites or services.

Such links are provided for convenience or informational purposes.

Xerzex does not necessarily endorse or control third-party websites and is not responsible for their content, security, availability, or privacy practices.

35. Force Majeure

Xerzex will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Internet or infrastructure failures

  • Technical failures

  • Cybersecurity incidents

  • Platform outages

  • Strikes

  • Transportation disruptions

  • Public emergencies

  • Acts of third parties

  • Other circumstances beyond reasonable control

36. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India, subject to applicable consumer protection and other mandatory legal rights.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the matter, subject to applicable law.

[Insert City/State, India] may be specified as the jurisdiction where legally appropriate.

37. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

38. Entire Agreement

These Terms, together with the applicable Privacy Policy, Refund/Cancellation Policy, campaign-specific terms, and other policies referenced by Xerzex, constitute the applicable agreement governing your use of Xerzex services.

Where a campaign has specific written terms, those terms may apply specifically to that campaign.

39. Updates to These Terms

Xerzex may update these Terms from time to time.

The updated version will be published on the website with a revised Last Updated date.

You should periodically review the Terms to remain informed about applicable conditions.

Where required by law, we may provide additional notice of material changes.

40. Contact Us

If you have questions regarding these Terms & Conditions, you can contact us through the official contact information provided on the Xerzex website.

41. Acceptance of Terms

By registering with Xerzex, purchasing a Xerzex plan, submitting creator information, accessing the platform, or participating in a campaign, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and the applicable policies.

Xerzex — Creators × Brands × Opportunities