Privacy Policy

At Xerzex, we respect your privacy and are committed to protecting the personal information shared with us.

This Privacy Policy explains how Xerzex collects, uses, stores, and shares information when you visit our website, register as a creator, purchase a plan, participate in a campaign, communicate with us, or otherwise use our services.

By accessing or using Xerzex, you acknowledge that you have read and understood this Privacy Policy.

1. About Xerzex

Xerzex is a creator-brand collaboration platform that helps creators discover potential paid and barter collaboration opportunities with brands.

We may process creator information to evaluate campaign suitability, communicate potential opportunities, facilitate creator-brand collaborations, process payments, provide support, and operate and improve our services.

2. Information We May Collect

Depending on how you interact with Xerzex, we may collect the following categories of information:

Personal Information

This may include:

  • Full name

  • Email address

  • Phone number

  • City or location

  • Other information provided during registration or communication

Creator Information

If you register as a creator, we may collect:

  • Instagram username

  • Instagram profile information

  • Creator niche

  • Content category

  • Profile details

  • Previous collaboration information, where provided

  • Audience-related information

  • Engagement-related information

  • Instagram insights or analytics shared with us

  • Other information relevant to evaluating campaign suitability

Payment Information

When you purchase a Xerzex plan, payment-related information may be processed through our applicable payment service providers.

Depending on the payment method and provider, we may receive information such as transaction status, transaction reference, payment amount, and related payment details.

We generally do not need to store complete card, banking, or other sensitive payment credentials when such information is processed directly by a third-party payment provider.

Campaign Information

If you participate in a campaign, we may collect information relating to:

  • Campaign participation

  • Campaign requirements

  • Content deliverables

  • Submission status

  • Communication with brands

  • Campaign timelines

  • Product or service delivery information where applicable

  • Other information required to facilitate the campaign

Communication Information

We may collect information you provide when you contact Xerzex through email, forms, social media, messaging channels, customer support, or other communication methods.

3. How We Collect Information

We may collect information:

  • Directly from you when you register or submit information

  • When you purchase a plan

  • When you submit your Instagram profile

  • When you voluntarily provide Instagram insights or analytics

  • When you communicate with Xerzex

  • When you participate in campaigns

  • Through cookies or similar technologies used on our website

  • Through service providers that help us operate our platform

We aim to collect only information that is reasonably relevant to providing and improving our services.

4. How We Use Your Information

We may use the information we collect for purposes including:

  • Processing creator registrations

  • Creating and managing creator profiles

  • Evaluating campaign suitability

  • Identifying potentially relevant collaboration opportunities

  • Connecting creators with brands

  • Communicating campaign opportunities

  • Facilitating campaign participation

  • Processing payments and transactions

  • Providing customer support

  • Responding to inquiries

  • Maintaining internal records

  • Improving our services and platform

  • Understanding platform usage

  • Preventing fraud, misuse, or unauthorized activity

  • Enforcing our Terms & Conditions

  • Sending important service-related communications

  • Complying with applicable legal and regulatory requirements

We may also use information where reasonably necessary to protect the rights, property, security, and legitimate interests of Xerzex, our users, brands, or other relevant parties.

5. Creator-Brand Information Sharing

One of the primary purposes of Xerzex is to facilitate potential collaborations between creators and brands.

Accordingly, relevant creator information may be shared with participating brands or campaign partners when reasonably necessary for:

  • Campaign evaluation

  • Creator selection

  • Collaboration discussions

  • Campaign execution

  • Content requirements

  • Product or service delivery

  • Communication relating to a campaign

The information shared may depend on the specific campaign and the information reasonably required by the participating brand.

We aim to avoid sharing information that is unnecessary for the relevant collaboration.

6. Information Shared With Service Providers

We may use third-party service providers to help operate Xerzex.

These providers may assist with services such as:

  • Payment processing

  • Website hosting

  • Email communication

  • Customer support

  • Analytics

  • Data storage

  • Technical infrastructure

  • Security

  • Communication and campaign management

Such providers may process information on our behalf where necessary to provide their services.

7. Payment Information

Payments made through Xerzex may be processed by third-party payment providers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Xerzex may receive transaction-related information necessary to confirm and manage your purchase, but payment credentials may be handled directly by the applicable payment provider.

You should review the privacy policy and terms of the payment provider used for your transaction.

8. Instagram Information

Creators may be asked to provide their Instagram username, profile information, insights, analytics, or other creator-related information.

This information may be used to:

  • Understand creator profiles

  • Evaluate campaign suitability

  • Assess audience relevance

  • Review engagement

  • Match creators with potential campaigns

  • Help brands evaluate creator suitability where appropriate

Creators should provide only information that they are authorized to share.

Xerzex does not claim ownership of a creator's Instagram account or content merely because the creator provides information about their account.

Instagram and its related services are operated by third parties and remain subject to their own terms and privacy policies.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate, secure, analyze, and improve the website.

Cookies may be used for purposes such as:

  • Website functionality

  • Session management

  • Security

  • Analytics

  • Understanding website usage

  • Improving user experience

You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

10. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

11. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The purpose for which information was collected

  • Your relationship with Xerzex

  • Campaign or transaction requirements

  • Legal and regulatory obligations

  • Dispute resolution

  • Fraud prevention

  • Enforcement of agreements

  • Legitimate business requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

12. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information.

These may include, where applicable:

  • Requesting access to certain personal information

  • Requesting correction of inaccurate information

  • Requesting deletion of information where legally permitted

  • Withdrawing consent where processing is based on consent

  • Requesting information about how your data is processed

  • Raising concerns regarding the use of your information

Certain requests may be subject to legal, contractual, or operational limitations.

To make a privacy-related request, please contact us using the contact information provided on our website.

13. Marketing Communications

We may send service-related communications such as:

  • Account or registration updates

  • Campaign opportunities

  • Transaction-related information

  • Important policy updates

  • Customer support communications

Where required by applicable law, promotional communications will be sent based on the applicable consent or legal basis.

You may opt out of certain promotional communications where an applicable unsubscribe option is provided.

Please note that opting out of promotional communication may not stop essential service-related communications.

14. Third-Party Websites and Platforms

Xerzex may contain links to third-party websites, social media platforms, payment providers, brand websites, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

You should review the privacy policies of those third parties before providing them with personal information.

15. Children's Privacy

Xerzex is intended for users who are legally permitted to use our services.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in violation of applicable requirements, please contact us so that we can review and take appropriate action.

16. Data Sharing for Legal and Security Reasons

We may disclose information where reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful requests from authorities

  • Protect our legal rights

  • Enforce our Terms & Conditions

  • Investigate suspected fraud or misuse

  • Protect the safety and security of Xerzex, users, brands, or third parties

  • Prevent or address security incidents

Any such disclosure will be made in accordance with applicable legal requirements.

17. Business Transfers

If Xerzex undergoes a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will remain subject to applicable privacy and data protection requirements.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services

  • Our data practices

  • Technology

  • Legal or regulatory requirements

  • Business operations

When we make changes, we may update the Last Updated date shown at the beginning of this Privacy Policy.

You are encouraged to review this page periodically.

19. Brand Representation and Creator Information

Xerzex may feature, reference, tag, or showcase participating or potentially relevant brands across its website, social media, promotional materials, or other communication channels.

Similarly, creator information may be used or displayed for legitimate platform, campaign, promotional, or collaboration-related purposes where appropriate and permitted.

The presence of a brand or creator on Xerzex platforms does not by itself guarantee a collaboration, campaign, payment, product, or other commercial relationship.

20. No Guarantee of Collaboration

Xerzex facilitates potential creator-brand opportunities.

Providing personal information, registering with Xerzex, purchasing a plan, or sharing Instagram information does not guarantee:

  • A brand collaboration

  • A particular brand

  • A particular campaign

  • A specific number of opportunities

  • Monetary compensation

  • Product delivery

  • A specific product value

  • Campaign approval

Creator selection and campaign availability depend on applicable campaign requirements, brand participation, creator suitability, audience relevance, engagement, content quality, niche, location, Instagram insights, and other relevant factors.

21. Accuracy of Information

You are responsible for providing accurate, current, and complete information when using Xerzex.

You should not provide false, misleading, fabricated, or unauthorized information, including fake engagement metrics or inaccurate Instagram insights.

If information provided by you changes, you should update it where reasonably possible.

22. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Xerzex through the official contact details provided on our website.

Xerzex

Email: [Insert Official Email Address]

Website: [Insert Website URL]

Address: [Insert Business Address, if applicable]

We will review privacy-related inquiries and respond in accordance with applicable law and our operational procedures.

23. Acceptance

By using the Xerzex website or services, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, continued use of the platform after an updated Privacy Policy is published may constitute acceptance of the revised policy, subject to applicable law.

Xerzex — Creators × Brands × Opportunities